PIXELPROOF / REFUNDS

Refund policy

Placeholder legal identity: [OWNER / BUSINESS NAME]. Replace the period and final terms below before launch.

Proposed buyer window

Request a refund within [30 days] of purchase by contacting support with the purchase email and order or licence details. Do not send image files or licence keys in a public channel.

What happens next

We will confirm the request, process an eligible refund through the payment provider, and disable the licence when the refund is completed. Local files and browser data remain on your device until you clear them; PixelProof does not retrieve or delete your images.

Activation problems

If payment succeeded but the key is missing, invalid, or unavailable on another device, contact support before requesting a refund. We will first help retrieve the purchase or explain the entitlement. There is no promise of a specific device count; the intended use is the purchaser’s own devices, subject to abuse prevention and the final licence terms.

Draft prepared 2026-08-11. The owner must replace bracketed text and confirm the legally binding period before launch.